Privacy Policy

Last Updated: March 29, 2026

FreeTu (hereinafter referred to as "we" or "us") attaches great importance to the protection of user privacy. This Privacy Policy (hereinafter referred to as "this Policy") aims to explain how we collect, use, store, share, and protect your personal information when you use our website services (including purchasing usage credits, copying prompts, etc.), as well as how you can exercise your privacy rights. Please read and understand this Policy carefully before using our services.

I. Information We Collect

We collect your personal information only for legitimate, proper, necessary, specific, and explicit purposes, and we collect only the information necessary to provide our services.

1.1 Information You Voluntarily Provide

Account Information: If you register an account on this website, we may collect your username, email address, password (stored in encrypted form), etc., for account creation, login verification, and identity identification.
Payment Information: When you purchase usage credits, information is processed via third-party payment providers to settle payments, generate order records, and handle refunds. Please note that sensitive payment information, such as your bank card number or password, is processed directly by the payment institution; we do not store such information.
Feedback Information: When you contact us via customer service (e.g., QQ), we may collect your contact details and the content of your feedback in order to respond to your inquiries in a timely manner.

1.2 Information We Collect Automatically

Device and Log Information: To ensure website security, optimize the service experience, and prevent fraud, we may automatically collect information such as your device model, operating system version, browser type, IP address, access time, page view history, click behavior (e.g., prompt copying actions), and logs of changes to your usage credit balance. Generally, this information cannot identify you individually.
Cookie Information: We may use cookies or similar technologies to recognize your login status and record your usage credit balance and preference settings (such as language and theme) to enhance your user experience. You can manage or disable cookies through your browser settings; however, doing so may affect the normal functioning of features such as credit balance inquiries and payment processes.

1.3 Information We Do Not Collect

We do not collect sensitive personal information (such as ID card numbers, biometric data, location tracking data, etc.), nor do we proactively collect personal information unrelated to the services provided on this website.

II. How We Use Your Information

The information we collect will be used for the following purposes:

To provide, maintain, and improve our services—for example, by processing account registration, logins, purchases of usage credits, prompt copying, and feedback requests, as well as optimizing website functionality and page displays;
To ensure website security—for example, by detecting, preventing, and stopping fraud, abuse, illegal activities, and security risks (such as malicious credit abuse or payment anomalies);
To conduct data statistics and analysis—for example, by tracking credit purchase volumes, prompt popularity, and user behavioral preferences (data will be anonymized)—in order to optimize operational strategies;
To fulfill legal obligations—for example, by storing transaction records as required by laws and regulations and cooperating with investigations by regulatory authorities;
For other purposes with your consent—for example, sending you notifications regarding credit balance changes or service updates (you may choose to unsubscribe).

III. How We Share, Transfer, and Publicly Disclose Your Information

3.1 Sharing

We will not share your personal information with any third party, except in the following circumstances:

With your explicit consent;
Sharing necessary payment information (such as order numbers and amounts) with payment institutions to complete payment settlements; these institutions will adhere to their own privacy policies;
Providing information to fulfill legal obligations as required by laws and regulations, for the resolution of legal disputes, or in response to requests from administrative or judicial authorities;
Sharing necessary information with our affiliates and partners (such as server hosting providers and data analytics service providers) to ensure the normal operation of services; we require them to comply with strict confidentiality obligations and data security standards.

3.2 Transfer

We will not transfer your personal information to any company, organization, or individual.

3.3 Public Disclosure

We will publicly disclose your personal information only in the following circumstances:

With your explicit consent;
When required by law, based on reasonable grounds, or necessary to protect the safety and legitimate rights and interests of users and the public.

IV. How We Protect Your Information

We employ industry-standard technical and administrative measures (such as data encryption, access controls, security audits, and employee confidentiality training) to prevent unauthorized access, use, modification, disclosure, or destruction of your personal information. However, please note that the internet environment is not 100% secure, and we cannot guarantee the absolute security of information. In the event of a security incident such as a personal information breach, we will promptly notify you of the basic details of the incident, its potential impact, and the measures we have taken, in accordance with applicable laws and regulations.

V. Your Rights

In accordance with relevant laws and regulations, you have the following rights regarding your personal information:

Right of Access: You may view the personal information we hold about you (such as account details, remaining usage credits, and order history) by logging into your account;
Right of Correction: If you discover that the information we hold about you is incorrect or incomplete, you may contact us to have it corrected;
Right of Deletion: You may contact us to delete your personal information under the following circumstances: our processing of the information violates laws, regulations, or the terms of this agreement; the purpose for which we collected or used the information has been fulfilled or is no longer necessary; or you voluntarily close your account.
Right to Close Account: If you wish to close your account, you may contact our customer service team; we will process your request promptly after verifying your identity. Once your account is closed, we will cease providing services to you and will delete or anonymize your personal information in accordance with legal requirements (except for transaction records that must be retained pursuant to laws and regulations).
Right to Withdraw Consent: You may manage cookies via your browser settings or contact us to withdraw previously given consent for the processing of your personal information (provided that such withdrawal does not affect processing activities already carried out based on your prior authorization).

VI. Protection of Minors

We attach great importance to the protection of minors' personal information. If you are a minor, please use our services under the guidance of a legal guardian; specifically, actions involving payment—such as purchasing usage credits—require the guardian's consent. We do not proactively collect personal information from minors. If a guardian discovers that we have inadvertently collected personal information from a minor, please contact us promptly, and we will delete the relevant information as soon as possible.

VII. Policy Updates

We may revise this policy from time to time in response to business developments or changes in laws and regulations. We will notify you of any updated policy via website announcements, in-platform messages, or other means. Your continued use of our services constitutes your acceptance of the updated policy.

VIII. Contact Us

If you have any questions, comments, or suggestions regarding this policy, or wish to exercise your privacy rights, please contact us via the following method:

Customer Service: wangzhongbing711@gmail.com

We will respond to your request within two business days.